Careers at Ajuvo

​Join our team of dynamic, enthusiastic professionals delivering top-notch solutions to impressive clients.  As a growing team of experts, we are committed to fostering our team members' growth and development through continual training and professional development.  We are focused on customer needs and driven to find the best possible solution.

​Click below to see individual job descriptions.

Business Process Consultant

As a Business Process Consultant you will advise customers on on best practices with their Integrated Risk Management processes.  This role is focused on Business Continuity/Disaster Recovery, Risk and Compliance, and Enterprise/Operational/Vendor Risk, helping clients mature their associated programs and processes while working closely with internal teams to assess, develop, document and deliver successful customer outcomes.
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​What you'll do:

• Lead engagements as the Subject Matter Expert (SME) on relevant best practices in IRM solutions (BCM, GRC, Risk Management, Vendor Risk Management, etc)
• Lead workshops to assess processes, discuss options and risk, perform gap analysis with key customer sponsors and stakeholders
• Identify areas of process improvement (efficiency and effectiveness) and recommend solutions aligned with industry best practices
• Promote continuous process improvement practices through process metrics/KPIs, dashboards and role accountabilities
• Manage and communicate process and business requirements to the delivery team as a bridge to ensure that the proposed solutions meet the customer's expectations
• Provide support to various people across the organization
• Maintain relevant knowledge relating to certifications and current best practices

What we're looking for:

• 5+ years working as Business Continuity/Disaster Recovery/CooP thought leader
• Bachelors degree, or equivalent work experience
• Experience developing business continuity management programs incorporating Crisis Management, Life Safety, Business Continuity and Disaster Recovery Planning
• Experience working with MaestroRS, Archer, ClearView or similar products
• Industry certifications are helpful, but not required: CBCI, CBCP, EDRP, GRCP, GRCA, CGEIT, CRISC, or CISA.
• Ability to evaluate, plan, organize, and direct solution delivery in the client environment
• Customer-centric, team-oriented working style, with an emphasis on trust and reliability
• Strong written and verbal communication skills, confident and effective presentation skills
• Strong leadership skills in the client environment, coupled with active listening and a thoughtful communication style
• Strong analytical ability, with flexible, adaptive problem solving skills and resilience in sometimes high-pressure environments​

Does this sound like you? Contact us at careers@ajuvo.com.

IRM Solution Consultant

As an IRM Solution Consultant you will provide guidance and technical expertise on implementing products within ServiceNow's Integrated Risk Management solution.  You will be working as an architect and developer in collaboration with stakeholders and business analysts to meet customer needs, using agile methodologies to support the full lifecycle of engagement delivery.
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What you'll do:

• Design, develop, test and deploy IRM solutions on the ServiceNow platform
• Implement technical solutions for Policy and Compliance Management, Risk Management, Business Continuity Management, Operational Risk Management, Vendor Risk Management, Continuous Authorization and Management
• Configure Policy and Compliance tools to track, monitor, report findings
• Assess vendor security within Compliance and Risk applications
• Assist with story creation and grooming
• Create and modify custom Workflows

• Build dashboards using ServiceNow reporting, analytics, and metrics
• Provide technical support and expertise in collaboration with consultants to scope and develop customized implementation plans
• Create and maintain documentation of requirements, architecture and integrations
• Troubleshoot technical issues, identify and fix bugs, address support tickets

​What we're looking for:

• 3+ years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance, and policy management
• 2+ years of experience in the GRC industry landscape, including vendors and tools, such as; ServiceNow GRC, RSA Archer, Metric Stream, IBM Open Pages, Modulo, Rsam, LockPath, or Agilliance
• Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager, or internal audit
• Industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC, or CISA
• Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, IRM audience
• Understanding of web technologies, including HTML, JavaScript, HTTP, backend programming, and database development and access
• Experience with common integrations such as Twilio, Everbridge, Workday
• Demonstrated experience guiding technical development of substantial projects from planning to deployment
• Commitment to well-tested, stable and scalable code deployments
• Adherence to ServiceNow best practices
• Team-oriented work style, strong communication skills​​

Does this sound like you? Contact us at careers@ajuvo.com.

Senior Technical Consultant

As a Senior Technical Consultant you'll use agile methodology to develop technical solutions on the ServiceNow platform, working in collaboration with stakeholders and business analysts to meet customer needs.

What you'll do:

• Design, develop, test and deploy technical solutions on the ServiceNow platform, especially around Business Continuity Management, Vendor Risk Management, Enterprise and Operational Risk Management
• Provide technical support and expertise in collaboration with consultants to scope and develop customized implementation plans.
• Guide customers on how to leverage CMDB and other platform data with Operational Resilience, Recovery, and Planning efforts
• Configure and customize Workspace UI components
• Create and modify custom Workflows, Business Rules, UI Policies and Scripts
• Develop and deploy integrations with external notification applications
• Migrate data into ServiceNow from external tools
• Build dashboards using ServiceNow reporting, analytics, and metrics
• Re-engineer and refactor legacy ServiceNow application code
• Assist with story creation and grooming
• Create and maintain documentation of requirements, architecture and integrations
• Troubleshoot technical issues, identify and fix bugs, address support tickets

​What we're looking for:

• 3+ years of administration and development on SN platform
• 2+ years configuring, deploying CMDB
• Proven consulting experience owning development and delivery in client environments of ITSM, ITOM, ITBM, or IRM
• Deep understanding of web technologies, including HTML, JavaScript, HTTP, backend programming, and database development and access
• Experience with JS frameworks and libraries including AngularJS, React, and jQuery
• Knowledge of AJAX, JSON, HTML, XML, CSS, SOAP, REST
• Experience with Service Portal
• Experience with SN Workspace/Now Experience preferred
• Understanding of ITIL V3 processes
• Experience with common integrations such as Workday, SAP, Twilio
• Experience working with importing large data sets
• Demonstrated experience guiding technical development of substantial projects from planning to deployment
• Commitment to well-tested, stable and scalable code deployments
• Adherence to ServiceNow best practices
• Team-oriented work style, strong communication skills​​

Does this sound like you? Contact us at careers@ajuvo.com.

Junior Technical Consultant

As a Junior Technical Consultant you'll use agile methodology to assist in developing technical solutions on the ServiceNow platform, working in collaboration with senior team members and stakeholders to implement solutions.

What you'll do:

• Design, develop, test and deploy technical solutions on the ServiceNow platform
• Implement technical solutions for Service Catalog, Service Portal, Asset Management, CMDB, PPM, Incident, Change, Problem, Knowledge, Release,  GRC, and reporting and analytics
• Create and modify custom Workflows

• Develop and manage Service Catalog Items
• Migrate data into ServiceNow from external tools
• Build dashboards and reporting ServiceNow system analytics and metrics
• Assist in creation and maintenance of documentation of requirements, architecture and integrations
• Troubleshoot technical issues, identify and fix bugs, address support tickets
• Ensure quality is embedded within all aspects of your work

​What we're looking for:

• US Citizen
• Bachelor's degree or equivalent education and experience
• 2+ years of administration and development on SN platform
• Familiarity with ServiceNow development best practices, including coding standards, security, and performance optimization
• Strong working knowledge of ServiceNow platform capabilities such as ITSM, ITOM, CMDB, Service Portal, APM, SPM, PPM, etc
• Strong Experience with JS frameworks and libraries including AngularJS, NodeJS, Bootstrap and jQuery
• Experience with platform interfaces including mobile, portal development, and Next Experience UI
• Knowledge of AJAX, JSON, HTML, XML, CSS, SOAP, REST
• Understanding of ITIL V3 processes
• Experience with common integrations such as Workday, SAP, Twilio
• Experience in ServiceNow application development, including Scoped Application development
• ​Experience using Import Sets to load data from external sources
• Commitment to well-tested, stable and scalable code deployments
• Adherence to ServiceNow best practices
• Team-oriented work style, strong communication skills​​​

​Certifications:

• Certified System Administrator, required
• Certified Implementation Specialist, preferred

Does this sound like you? Contact us at careers@ajuvo.com.