Unparalleled expertise in design, implementation, and deployment of ServiceNow IT Workflows
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IT Operations Management (ITOM)Whether starting new or cleaning up, our custom CMDB methodology will align your model with CSDM, optimize the data to provide value to consuming processes, and establish governance to help keep it on track for the long haul. Let automation do the heavy-lifting of populating your CMDB.
Avoid the noise by implementing Discovery aligned with your CMDB model & governance. Strategically, incrementally map Business Services and IT Components so that APM can provide better utilization and financial insights, and better assess Risk across your organization. |
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IT Asset Management (ITAM)IT Asset Management encompasses processes for deploying, maintaining, upgrading, and disposing of IT assets, and tracking and monitoring the usage of those assets throughout their lifecycle. By tracking hardware and software usage, companies can reduce licensing and support costs, and enforce compliance with policies and regulatory requirements.
Effective ITAM can also reduce waste by eliminating shadow IT and idle devices, and help to ensure all IT assets are deployed with the proper security protocols and protections in place.
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IT Service Management (ITSM)AJUVO helps companies simplify and standardize ITSM capabilities to build more collaborative relationships with internal and external I customers. Leveraging metrics and visibility, mobile apps, virtual agent capabilities, and access portals, AJUVO helps IT organizations “shift left” to meet customers as close as possible to their initial point of contact.
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Application Portfolio Management (APM)APM is an integral part of your digital transformation journey, where “power of the platform” really becomes evident. Are you paying for underutilized applications? Has Shadow IT introduced overspending on redundant capabilities? Do your enterprise architects and app owners have the info they need to make strategic decisions?
AJUVO guides you along the path from CDSM alignment to business application portfolio maturity, helping your organization to:
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Build business capability maps linked to business apps & services
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Eliminate risk to critical business apps from out of date technology assets
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Ensure architectural plans align with technology and strategic goals
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Strategic Portfolio Management (SPM)Evolve beyond managing a specific project, program, product, or initiative into aligning work with business strategy. Where Project Management is about doing things the right way, SPM is about choosing the right things to do.
Designed as a marriage of methodologies, capabilities, and processes, and supported by fully integrated technologies, ServiceNow SPM empowers decision makers with the insights they need to evaluate and fund the investments that matter most. AJUVO helps companies link their specific and unique strategies and operations with ServiceNow’s industry-leading SPM principles, practices. |
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Business Continuity Management (BCM)AJUVO is the leading ServiceNow partner in Business Continuity, period. We built the original BCM application that ServiceNow ultimately acquired and re-platformed into their BCM solution offering.
BCM incorporates the advanced scenario-based planning and preparation that an organization needs to ensure it can maintain normal operations or quickly resume operations and mitigate damages in the event of sudden unexpected occurrences or disasters. Whether it’s Business Process-focused Continuity, Application-focused Disaster Recovery, or Site-focused Crisis Management, everything the business needs to quickly and effectively minimize disruptions is in one place – your ServiceNow platform. It’s the next step in the Better Together story. |
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